Help Center

Most orders are processed within 1–2 business days after payment confirmation. During peak seasons (like holidays), processing may take up to 3 business days. Custom or pre-order lingerie styles may require extra time, which will be noted on the product page.

Netherlands (Domestic):

• Standard: 3–7 business days
• Express: 1–3 business days

International Orders:

• Standard: 7–15 business days (depending on customs clearance)
• Express: 3–7 business days

Yes! TEASEFASHION ships to most countries worldwide, including the US, Canada, UK, EU, Australia, and select regions in Asia. Some countries may restrict adult products, so please check local regulations before ordering.

Absolutely. All orders are shipped inplain, unmarked packagingwith no logos or product descriptions, ensuring your privacy.

Shipping costs depend on your location, order weight, and method, calculated at checkout.

• Netherlands (Domestic): From €9
• Free Shipping: Orders over €200 (NL) or €500 (international, select regions) qualify for free standard shipping
• Express Shipping: From €50, depending on destination

No. For international orders, customers are responsible for anycustoms duties, taxes, or local fees. These charges are not included in the shipping cost.

If your order doesn’t arrive within the estimated delivery time, contact us at info@teasefashion.com within 30 days of shipment. We’ll investigate with the carrier. Please note that TEASEFASHION cannot be held responsible for lost or stolen packages once delivery is confirmed.

Contact us within7 daysof delivery, and we’ll arrange a replacement or refund (subject to our Return Policy).

Most lingerie items are non-returnable unless defective or incorrect. Please see our Return Policy for details.

Once your order ships, you’ll receive an email with a tracking number. Track it directly on the carrier’s website or through your TEASEFASHION account.

We process orders quickly, but if you need to make changes or cancel, please contact us atinfo@teasefashion.com within 12 hours. Once your order has been shipped, it can no longer be modified or canceled.

If you place multiple orders close together, we’ll do our best to combine them. Please reach out to us as soon as possible with your order numbers so we can assist.

Yes, TEASEFASHION specializes in wholesale lingerie. For large or bulk orders, additional processing or freight shipping may apply. Contact our support team for tailored shipping solutions.